Account Executive

Overview

At Configura, our Account Executives have the responsibility to both manage relationships with current customers while also building connections with prospects to secure and welcome new customers to the ecosystem. Equal parts hunter and relationship manager, the Account Executive is a critical contributor in meeting Configura goals and ensuring customers understand and obtain maximum value in their partnership.

WHO WE BELIEVE YOU ARE

We believe you are an expert collaborator with an engaging customer presence building strong relationships internally and externally to ensure customers and prospects are successful in our Configura ecosystem. To be successful as an Associate Account Executive, you will lead with a customer-centric approach to care and enable customers to invest in a value-driven software strategy. With the support of our local team, you will identify and propose ways customer can maximize their relationship with Configura and be comfortable presenting those solutions to a wide audience with various levels of technical expertise… You make the complex simple, the value clear and the relationship mutually beneficial

• Generate sales with both existing customers and new prospects.
• Efficiently manage a portfolio of customer accounts that vary in size and complexity.
• Forecast and track customer account metrics to actively identify trends and opportunities.
• Represent Configura at industry events to positively engage with the community.
• Proactively monitor and respond to subsets of our industries’ ecosystems.
• Support campaign initiatives with a cross-functional team to target specific sales objectives.
• Expand & engage with a network of decision-makers at new & existing accounts.

WHO WE ARE LOOKING FOR

• Tech Savvy
  - You have five or more years of experience selling/consulting within the custom software development space at the enterprise level and understand the interconnectivity of software systems.
• Proactive Relationship Builder
  - You have five or more years of experience in a customer relationship management role.
• Industry Expert
  - You have experience and a deep understanding of the Commercial Interiors industry.
• Expert Communicator
  - You know the importance of customizing your message and approach based on audience and are comfortable engaging with all levels through your customers organization.
• Curious Learner
  - You question how and why things are done with a focus on continued innovation.
• Creative Problem Solver
  - You love to white-board an issue and identify the best possible solution moving forward.
• Flexible Team Player
  - You understand situations and priorities shift and do so to better serve your customers, colleagues and Configura.