Account Coordinator

Overview

Alera Group is looking for an Account Coordinator, Employee Benefits. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Support the Client Services Team with renewals, proposals, client meetings, open enrollment materials, and day-to-day service requests while adhering to agency workflow and data integrity best practices
• Assist with client management and stewardship activities, including claims support, marketing efforts, project coordination, carrier transitions, discrepancy research, and system updates and upkeep
• Research policy language and coverage options, prepare accurate carrier paperwork, master internal systems (Employee Navigator, Benefit Point, Zywave)
• Participate in client meetings to strengthen relationships and service delivery

• Minimum of 2 years of customer service and/or professional work experience
• Minimum of 1 year of healthcare experience within a carrier, HR, medical, dental or vision practice
• Possess or willing to obtain Life, Health and Accident License

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Hybrid