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Sales Manager

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: ASM Global
Full Time position
Listed on 2026-01-24
Job specializations:
  • Sales
    Business Development, Sales Manager, Sales Marketing, Client Relationship Manager
Job Description & How to Apply Below

POSITION:
Sales Manager DEPARTMENT:
Sales

REPORTS TO:

Director of Sales FLSA STATUS:
Salary/Exempt LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you?
Join us!

THE ROLE

The Sales Manager plays a key role in driving revenue growth and market visibility for DeVos Place Convention Center, managing the full sales cycle for a diverse portfolio of events including private, corporate, association, community, and non-ticketed public events.

This role is responsible for identifying, securing, and converting business opportunities, building strong relationships with clients and partners, and supporting broader sales and marketing initiatives that position the venue as a premier destination. The Sales Manager works collaboratively with internal sales, operations, and event services teams, as well as external partners such as the local CVB and hospitality community, to deliver high‑quality client experiences and profitable events.

Essential Duties and Responsibilities Sales & Revenue Generation
  • Actively prospect, qualify, and book new business to meet or exceed annual revenue goals
  • Manage assigned accounts through the pre‑event sales lifecycle, from initial inquiry through contract execution and transition to Event Coordination
  • Develop customized proposals, rate quotes, and license agreements aligned with client needs and venue capabilities
  • Maintain a strong sales pipeline and accurately forecast business activity
Client Experience & Relationship Management
  • Serve as a primary client liaison during the pre‑event phase, delivering timely, accurate, and professional communication
  • Conduct site tours, pre‑event meetings, and consultations to align client expectations and event requirements
  • Build long‑term client relationships that support repeat business and referrals
Marketing & Business Development
  • Collaborate with the Director of Sales on marketing strategies, sales plans, and targeted promotional initiatives
  • Partner with the local CVB, hotel partners, and community organizations to grow destination‑based demand
  • Support event‑specific marketing efforts, including advertising and promotional campaigns when applicable
Collaboration & Team Support
  • Work cross‑functionally with Sales, Event Services, Operations, and Finance to ensure seamless event execution
  • Contribute to a team‑oriented sales culture by sharing market insights, opportunities, and best practices
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Skills & Competencies Sales & Business Skills
  • Consultative selling and solution‑based sales approach
  • Contract negotiation and pricing strategy
  • Revenue forecasting and pipeline management
  • Event sales or hospitality‑driven business development
Communication & Relationship Skills
  • Clear, confident written and verbal communication
  • Professional presentation and client‑facing presence
  • Ability to influence and build trust with diverse stakeholders
Organizational & Analytical Skills
  • Ability…
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