Seasonal Retail Sales Associate

Job Summary

Join our vibrant Retail Team at John Ball Zoo! As a Retail Team Member, you'll work across diverse venues like the Gift Shop, Stroller Rentals, Gem Company, and kiosks, ensuring guests have an exceptional experience. From handling transactions with courtesy to setting up retail kiosks and organizing product displays that captivate guests, team members collaborate to maintain efficient, guest‑friendly spaces. These hands‑on roles cultivate customer service, merchandising, and leadership skills while ensuring everyone, guests and team members alike, has a fantastic time!

Starting at $12.00 / Hour under 18
Starting at $13.75 / Hour over 18

• Zoo Membership – during employment ($135 Value)
• Free Bus Passes
• Scholarship Opportunities
• Free Lunches ($50 Value)
• Incentive Opportunities for Close Encounters and Behind-The-Scenes Tours
  • Penguin feeding, Brown Bear encounter and more!
• Tickets to Special Events
  • Lanterns Festival and more!
• Reward-Based Incentives
  • Free food, discounts at the retail store, zip line, rope course, and camel rides!
• Flexible Scheduling (Student & Retiree Friendly)
• Personal & Professional Development Opportunities
• Easy Application!

• Will work in various environments both inside and outside and may occasionally be exposed to inclement weather, temperature and air quality variations.
• While performing the essential functions of this position the employee may be exposed to moving mechanical hazards; noxious fumes; blood borne pathogens; cleaning compounds; solvents; detergents; noise; and other hazards.

• Must be able to navigate entire zoo grounds to access workstations.
• Must be able to push, pull, raise and/or lower retail stock, displays, and supplies weighing up to 50 lb.
• Must be able to work independently including setting up stations without assistance.
• Must be able to remain in a stationary position, perform frequent movements, and/or remain mobile for several hours during shift.
• Must be able to communicate effectively and exchange information accurately.
• Frequent movement throughout the store, including sales floor, stockroom, and checkout areas.
• May involve reaching overhead, bending, and kneeling to stock shelves or retrieve items.
• Must be able to handle, grasp, and operate tools, registers, and merchandise.
• Frequent repetitive movements, such as scanning items, folding clothes, or tagging products.l>
• Must be able to decipher details up close (e.g., price tags, labels) and at a distance (e.g., signage).
• Must be able to navigate crowded or fast paced work areas, especially during peak hours.
• Must be able to maintain an excellent standard of guest service, including greeting, asking and answering questions, and processing transactions.

• Must be 15+ to apply.
• Must be able to work 20 hours per week.
• Must be available to work weekends and evenings if required.

John Ball Zoo is a drug‑free workplace under federal regulations. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.