Keyholder, Retail

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers but for our employees. We’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training &ignons and development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

• In partnership with the management team, ensure the store is achieving company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while using your sales, promotion, and product knowledge to drive add‑on sales.
• Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights and weekends.

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast‑paced environment while committing to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation—environment, challenges, job duties, and work schedules—is a pillar to your success.
• Fashion‑focused knowledge and stay on top of current trends.

• Able to stand and walk around during scheduled hours.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving pole, shoe pole, etc.

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.
• Sick time benefits available where legally required.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access  you can request reasonable Coffee accommodations by sending an email to [email protected]. Our company participates in E‑Verify.

E‑Verify Poster: (Use the "Apply for this Job" box below)./resources

Contents/E- :on the