Dispensary Associate-PT; 28th St

Ascend Wellness Holdings (AWH) of Grand Rapids-28th St, MI is looking to hire Part-Time Dispensary Associates
.

We offer great perks, including flexible schedules
, a generous employee discount
, and swag
. If this sounds like your next retail opportunity with a cannabis dispensary, apply today!

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on the customer's desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment. Part‑time Associates work between 15‑29 hours a week. Must have flexibility to work weeknights and weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed.
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up.
• Promote a positive, customer‑service oriented work environment that is compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in‑store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Handle cash accurately, manage customer carts, and ring up transactions.
• Maintain timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Basic computer skills.
• Experience with cannabis point of sale (POS) software is a plus.
• Positive attitude, team player, and strong work ethic.
• Willingness to learn applicable state and local laws and regulations related to the cannabis industry.
• Compliance with all regulatory requirements for working in the cannabis industry.
• Excellent organization and time management skills.
• Attention to detail.
• Ability to internalize training and follow instructions.
• Strong verbal and written communication skills.

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We are dedicated to providing a premium, customer‑focused retail experience while maintaining high product quality and consistency.

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries are equal‑opportunity employers. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.