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Retail & Store Manager Customer Service Rep

Optical Team Lead — Urgent Care & Lab Excellence

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: LensCrafters
Full Time position
Listed on 2026-01-27
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An optical retail company is seeking a Team Lead for Urgent Care. This full-time position in Grand Rapids, Michigan focuses on delivering exceptional customer service and ensuring the proper execution of optical processes. Responsibilities include fitting glasses, training staff, and maintaining lab operations. Ideal candidates should have a high school diploma, relevant experience, and strong communication and sales skills. Benefits include competitive pay and various discounts.
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