Waiter​/Waitress; On Call

Job Overview

We are hiring immediately for a On-Call WAITER/WAITRESS position at Steelcase Inc – 901 44th Street Southeast, Grand Rapids, MI 49508. Online applications accepted only.

On-Call schedule, Monday to Friday, 7:00 am to 10:00 pm. Further details upon interview.

Fixed Pay Rate: $18.75 per hour.

• Internal Employee Referral Bonus Available
• Full-time and part-time positions offer retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.
• Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs).
• Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Takes food and beverage orders and efficiently delivers items to dining room guests.

• Promptly and warmly greet guests in the dining room; take food and beverages efficiently following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards and assist with any additional requests or needs.
• Demonstrate complete understanding of menu items and ingredients; advise guests on appropriate combinations; accommodate reasonable requests and notes preferences; demonstrate knowledge of specialized diets and allergens.
• Communicate directly with back‑of‑the‑house staff to ensure orders are delivered correctly and special requests are accommodated.
• Exhibit exceptional communication skills and ability to get along well with others; remain flexible and patient with guests and staff.
• Collect tickets and follow proper cash‑handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure dining room is properly set up prior to and after service; keep area clean and meet sanitation standards.
• Operate equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

• Previous food service experience and/or front‑of‑house experience preferred.
• Barista experience is a plus.
• Ability to perform essential functions of this position with or without reasonable accommodation.
• Equal opportunity employer; protect all applicants based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classification.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Applications accepted ongoing until all openings are filled. If declined due to position filled, may be considered for future opportunities.

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