Community Dining Coordinator

Overview

At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, senior pantry shopping and liquid nutritional supplements — that help seniors live independently, stay connected and thrive in their own homes.

Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community. They are:

• Treat People Well.We work hard to create a respectful environment where kindness, inclusivity and understanding are paramount.
• Do the Right Thing.We own our mistakes and follow through on our commitments.
• Be a Team Player.We listen, we pitch in and we are always thinking beyond our immediate team.
• Aim for Excellence.We innovate often, we stay curious and learn from our mistakes.

Want to help fight hunger in Western Michigan? Looking for more balance in your life working consistent hours that do not include nights and weekends? As a Dining Site Coordinator at Meals on Wheels Western Michigan, you will play an essential role in serving nutritious meals that cater to the needs of clients in a dining site setting. This position is vital in supporting our mission of delivering both nourishment and companionship.

Become part of a team dedicated to enhancing the mealtime experience for seniors through care, respect, and connection.

• Create a welcoming and inclusive environment that encourages meal attendance and positive engagement.
• Prepare, heat, and serve meals, and complete all cleanup tasks following established procedures.
• Follow all required food safety and sanitation standards to ensure a safe dining experience.
• Order meals and site supplies using best practices to reduce waste and maintain cost efficiency.
• Recruit, train, and supervise volunteers to support meal site operations as needed.
• Maintain participant records and complete all required paperwork accurately and on time.
• Follow established cash‑handling and cash‑control procedures.
• Promote a positive and enjoyable dining experience for all participants.
• Encourage client donations through education, excellent service, and a positive environment.
• Gather feedback from clients regularly and communicate insights to the supervisor.
• Refer clients to additional services when appropriate to support their well‑being.
• Clean and sanitize equipment, tools, and work surfaces as required.
• Perform dishwashing duties, including manual washing and operation of a commercial dishwasher.

We don’t do fine print and mystery perks. Here’s what we offer and what you can count on:

• Work life balance that includes consistent DAY shifts
• Impact on our community and incredible team members
• Competitive compensation
• Company match for both HSA and 401(k) dollars – eligible to participate immediately!
• Employee Assistance Program to provide you and your household members with free, confidential support.