General Manager

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you ll have opportunities to learn and grow while being coached and mentored along the way. We re that company where people stay! We re proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you ll work alongside incredible people who care about your success.

Reporting to the Executive Vice President of Kendall Electric, the General Manager is responsible for total market performance in accordance with company policies and procedures, including sales, operations, and profitability, while also playing a key role in the ongoing development of our people. This role oversees Sales Managers, Territory Managers, and Location Managers to drive organic growth in the region.

The essential duties and responsibilities of the General Manager position will consist of, but are not limited to, the following:

• Strategic Leadership:
  Develop and execute regional strategies, goals, and objectives in alignment with company-wide initiatives and processes.
• Financial Oversite and Accountability:
  Assume responsibility for regional Profit & Loss (P&L), ensuring financial performance aligns with company objectives.
• Team and Talent Development:
  Lead, mentor, and grow team members by providing clear direction and fostering a culture of belonging, recognition, and continuous improvement.
• Sales Leadership:
  Offers strategic and long-term sales guidance for both the region and the electrical division. Stays informed on market trends and provides feedback on potential initiatives to maintain and expand our market presence.
• Operational Excellence:
  Manage and drive performance outcomes, ensuring adherence to standard operating procedures and a customer-centric approach.
• Supplier and Stakeholder Relationships:
  Build and maintain important relationships with supplier partners in local and regional markets to support business growth and operational success. Engage executive leadership when appropriate to nurture and expand partnerships and break down barriers.
• Continuous Improvement:
  Lead and promote continuous improvement efforts, fostering ongoing learning and development for oneself and the team.
• Cross-Functional Collaboration:
  
  Collaborate closely with Marketing, Operations, and Business Development to support regional initiatives. Actively work with other regions, divisions, and Shared Services.
• Values-Driven Culture:
  Champion and uphold company values, investing in personal and professional growth to foster a positive, inclusive work environment.
• Other duties as assigned

• Customer-Focused Leadership:
  Demonstrates proactive commitment to exceeding customer expectations, fostering a customer-centric culture focused on high service, and promoting long-term success through relationship-building and innovative solutions.
• Results-Oriented Accountability:
  Demonstrates ownership for achieving results, holds self and others to high standards of accountability, and reinforces an ownership mindset aligned with company goals.
• Collaborative Teamwork:
  Demonstrates the ability to work effectively with others, inspire and motivate teams, and lead with managerial…