Commercial Lines Account Manager

Job Title: Commercial Lines Senior Account Manager

Location: On Site - Grand Rapids, Michigan, United States

Base pay range: $90,000.00/yr - $/yr

Are you a seasoned insurance professional looking to take your career to the next level? Our client, a dynamic leader in the insurance industry, specializes in innovative commercial and personal insurance, specialty insurance, and risk management programs. They pride themselves on being more than just a broker, offering ideas and solutions that proactively protect clients and provide real value to businesses and families.

This is a unique opportunity to join a growing team in Grand Rapids, Michigan, and contribute to delivering exceptional service and driving business growth.

• Accompany Producers on client visits, including renewals and new business, and independently manage client meetings.
• Consult and educate clients on coverage, exclusions, and exposures, documenting accounts in the agency management system.
• Round out accounts and secure new lines of business for clients.
• Prepare comprehensive proposals and presentations for new business and renewals, adhering to agency standards.
• Develop tailored placement strategies with carrier partners, including new products and services and unique coverages.
• Conduct coverage and pricing analyses, proactively creating cost and exposure comparisons year-over-year.
• Manage client concerns and maintain positive relationships with carrier partners to meet client needs.
• Ensure adherence to operational procedures and industry regulations on client accounts.
• Train and mentor team members, while actively pursuing professional development and staying updated on industry trends.
• Participate in team meetings, carrier events, and represent the agency in external engagements.

• Must-Have
  
  Skills:
  
  Active Michigan Property and Casualty license;
  Minimum of 10 years’ experience managing large and captive commercial accounts;
  Bachelor’s Degree or equivalent combination of education and experience;
  Professional designations such as CISR, CIC, CRM;
  Proficiency in Microsoft Office suite, including Word and Excel.
• Nice-to-Have
  
  Skills:
  
  Ability to work independently and collaboratively within a close-knit team;
  Strong multitasking skills and ability to work under minimal supervision;
  Positive outlook, enthusiasm, and flexibility in a dynamic environment;
  Initiative-taking attitude and composure under pressure;
  Attention to detail and a high level of accuracy in work product;
  Problem-solving skills for complex coverage issues and gaps;
  Ability to analyze and verify accuracy in insurance policies and forms.

• Medical insurance
• Vision insurance
• 401(k)