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IT Project Manager IT Support

IT Service Desk Manager: Lead & Elevate IT Support

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Cherry Health
Full Time position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A community health organization based in Grand Rapids, Michigan, is seeking an IT Service Desk Manager to lead the Service Desk team and ensure high-quality IT support. The role involves managing incident resolution processes, developing workflows, and coordinating with IT teams and vendors. Candidates should have 7-10 years of IT experience, including management roles, preferably in healthcare. Strong leadership, technical knowledge, and excellent communication skills are essential.

Benefits include medical insurance and generous paid time off.
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