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IT Support Technical Support Hardware Engineer HelpDesk/Support

National Tech Support & Diagnostics Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Stiles Machinery | Enhancement Technologies
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Hardware Engineer, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technical support provider located in Grand Rapids, Michigan, is seeking a National Technical Support Specialist to deliver advanced technical assistance to customers and internal service teams. The role involves diagnosing and resolving complex hardware and software issues, providing support to Field Service Representatives, and occasional on-site service when necessary. Candidates should have a technical background, strong diagnostic skills, and excellent communication abilities to ensure quality service and customer engagement.
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