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Centralized Services Engineer
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Key Responsibilities Provide training on company tools and applications for staff and customers Design and maintain documentation for processes and procedures related to tools and applications Develop and maintain automation routines and oversee project tasks to improve customer infrastructure
Required Qualifications , Training, and Education Knowledge of common Information Technology and cybersecurity concepts and practices
Experience with networking, web, hardware, and software technologies College education in Business Development, Computer Science, Information Technology, or equivalent experience Experience in Power Shell or other scripting languages is preferred 1 year of IT Help Desk experience is required; 3 years of customer service experience is preferred
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