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NOC Help Desk Team Lead - Lead, Mentor & Deliver Service

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Medium
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A local technology service provider in Grand Rapids, MI seeks a Help Desk Team Lead to oversee operations in their Network Operations Center. You will manage a team of help desk technicians, optimize service delivery, and enhance client relations. The ideal candidate will bring over three years of experience in help desk operations, leadership skills, and proficiency with Connect Wise.

Join a collaborative and focused team environment committed to service excellence and innovative solutions.
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