Hybrid IT Help Desk Manager — Lead Tier 1/Support
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-01-20
Listing for:
CFS
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Project Manager
Job Description & How to Apply Below
A technology services company is seeking a Help Desk Manager to oversee IT support operations and ensure high-quality technical service for internal users. The role requires leading a Help Desk team, managing workflows, and optimizing ticketing systems within a hybrid work model in Grand Rapids, MI. Candidates should have a Bachelor’s in IT and 3-5 years of management experience in technical roles.
Strong communication skills and technical acumen are essential for success.
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