Enterprise Resource Planning; ERP Specialist

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role

Summary:

Reporting to the Enterprise Resource Planning Manager, the ERP Specialist is a key member of the Information Systems team. The person in this role will oversee the implementation of the company's Enterprise Resource Planning program. The ERP Specialist is the primary resource for the Eclipse System; this position provides support and assists with training for users.

• Establish and document detailed business and process requirements, map/design/model business solutions, perform tailoring to business solution (e.g. custom report writing), present solutions to end users, assist in business process training when needed, and assist with Go-Live cut-over of new features of Eclipse
• Participate in Business Intelligence sessions to interpret the data necessary to develop testing, validation, and implementation of analysis and reporting tools
• Provide consulting, report writing, and onsite support to employees when elevated past helpdesk
• Perform data entry and maintain records in the ERP system
• Provide instruction, assistance, troubleshooting, and support services to all ERP system users either on-site or remotely as needed
• Continuously identify needs and provide input regarding improving system reliability, availability and performance
• Work with the Business Process and Human Resources departments to ensure consistency and accuracy
• Perform other duties and projects as assigned

• Service Excellence
• Results, Action Oriented
• Accountability and responsibility
• Teamwork and collaboration
• Displaying Technical Expertise
• Time Management

• Work Experience
  : 5 years of user experience with an ERP system; 2 years' experience with Eclipse software
• Education: Associate degree in computer science, management information systems, or related field, or equivalent work experience
• Analytics/Computer
  
  Skills:
  
  Experience working with MS Office and Office 365 products, ERP systems
• Organization
  
  Skills:
  
  Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced environment
• Cross-functional skills: Ability to work well cross-functionally; provides ability to work under pressure to meet deadlines; flexible and quickly adaptable to changing priorities
• Communication
  
  Skills:
  
  Ability to communicate well with all levels of the organization; strong written and verbal communication skills; interpersonal and customer service skills; ability to present information in a manner that can be understood by non-technical staff
• Physical, Mental and Visual
  
  Skills:
  
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
  • Ability to see, talk and hear
  • Ability to sit for 8 hours a day
• Physical Environment: Normal office environment
• Travel: Occasional travel required
• Schedule: Must be willing to work occasional weekends or off hours

• Experience: 5 years' experience with Eclipse software
• Education: Bachelor's degree in computer science, management information systems, or related field

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.