NOC Help Desk Team Lead: Lead, SLA & VIP
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-01-12
Listing for:
K Group Companies
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A technology service provider is seeking a Help Desk Team Lead to oversee the operations of their help desk team. The role involves managing technicians, optimizing processes using Connect Wise, and ensuring superior client service. Ideal candidates will have strong leadership experience and technical expertise in help desk operations. This position offers competitive compensation, comprehensive health insurance, and a supportive team environment.
Join a trusted local business with a focus on innovation and collaboration.
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