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Employee Relations Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Hope Network
Full Time position
Listed on 2026-02-01
Job specializations:
  • HR/Recruitment
    Talent Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Description

Employee Relations Specialist

We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.  to watch what we mean.

Benefits
  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Paid Time Off
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
What You'll Do
  • Serve as a primary point of contact for employees, providing guidance that supports a positive people culture, employee engagement, and a strong employee experience, while triaging concerns to appropriate HR partners.
  • Partner with leaders to build and scale high-performing teams, strengthen work relationships, and drive employee engagement and retention.
  • Coach leaders on employee and labor relations matters, including corrective action documentation and performance management.
  • Provide guidance on employment regulations, labor relations practices, and organizational policies, supporting leaders and employees across the organization.
  • Conduct objective workplace investigations related to employee and labor relations and collaborate with external agencies as needed.
  • Utilize HRIS systems to support leaders with reporting, metrics, and continuous process improvement initiatives.
  • Manage unemployment claims and represent the organization in unemployment hearings.
Work Schedule

Monday–Friday, 8:00 AM–4:30 PM or 8:30 AM–5:00 PM

Hybrid schedule with in-office days on Mondays and Tuesdays

Qualifications
  • An associate’s degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required.
  • PHR/SHRM-CP Certification, preferred.
  • Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations.
  • Experience responding to and representing the organization in all phases of the Unemployment process.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

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