Benefits Administrator

Benefits Administrator page is loaded## Benefits Administrator locations:
100 Ottawa Ave Sw - GRAND RAPIDS, MItime type:
Full time posted on:
Posted Yesterday job requisition :
JR112202##
** About Acrisure
** A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and  the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries.

Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
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* Job Summary:

** Acrisure is seeking a Benefits Administrator to join our team in Grand Rapids, MI. This role is responsible for administering and supporting employee benefit programs while serving as a primary point of contact for benefit-related inquiries. The Benefits Administrator plays a key role in delivering positive employee experiences through responsive service, accurate benefits administration, compliance support, vendor coordination, and clear communication.

This position is well-suited for someone who is highly organized, service-oriented, and comfortable navigating complex benefits questions with professionalism and care.
** Responsibilities:
*** Serve as the primary point of contact for employee benefit inquiries, providing timely, accurate, and compliant guidance.
* Administer and support benefit programs including medical, dental, vision, group and supplemental life, disability, 401(k), pre-tax spending accounts, and other company benefit offerings.
* Process benefit enrollments, changes, terminations, and qualified life events through HRIS and vendor systems.
* Maintain and update benefits-related knowledge articles, communications, and employee-facing materials to ensure clarity and consistency.
* Coordinate benefits communications related to open enrollment, new hire onboarding, and ongoing employee education.
* Reconcile carrier and vendor invoices and ensure timely and accurate payment processing.
* Manage relationships with benefit vendors and third-party administrators to ensure service-level expectations are met.
* Support compliance activities including ACA reporting, ERISA requirements, COBRA, HIPAA, non-discrimination testing, and audits.
* Monitor and maintain data integrity within Workday and other benefits platforms.
* Assist with benefit plan renewals and contribute to benefit design discussions through data analysis and market research.
** Requirements
* * Required Qualifications
* Working knowledge of employee benefits and applicable compliance regulations ERISA, COBRA, HIPAA, ACA).
* Strong customer service and communication skills with the ability to explain benefits clearly and empathetically.
* Excellent organizational skills with a high level of attention to detail.
* Ability to research issues, analyze information, and resolve benefit-related questions effectively.
* Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.
* Proficiency in Microsoft Office Suite.

Preferred Qualifications
* Experience using Workday or another HRIS (strongly preferred).
* Experience supporting benefits administration in a shared services or ticket-based environment.
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* Education and Experience:

** Required Qualifications
* 1–2 years of experience in benefits administration or a related HR support role.

Preferred Qualifications
* Associate’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and relevant experience will be considered.
* Professional certifications such as CEBS, PHR, or SHRM-CP are a plus but not required.#LI-MF2#LI-Onsite
** Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
**** Why Join Us:
** At Acrisure, we’re building more than a…