Restaurant Host - Knoop

Restaurant Host - Knoop

We at Lodgco Hospitality—located at Canopy by Hilton, a contemporary boutique hotel in downtown Grand Rapids—are looking for a host/hostess to assist guest‑service operations at Knoop, the hotel’s exquisite rooftop cocktail lounge.

$14.00/hr - $14.00/hr

• Welcome guests and ascertain their dining needs.
• Seat guests and manage the seating chart.
• Receive incoming calls and provide information in a polite and professional manner.
• Monitor restaurant activity to determine seating and dining flow.
• Assist servers with table clearing, cleaning, and setting.
• Assist fellow team members and other departments wherever necessary.
• Perform opening and closing duties, as needed.
• Complete side work including polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practice “clean as you go” method and sanitation standards.
• Ensure knowledge of menu and all food products.
• Follow proper cashiering functions by completing/closing guest checks and submitting information into the POS system.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Outstanding customer service skills with an attentive, friendly, and courteous manner.
• Strong communication in English, both written and spoken.
• Outstanding organizational and time‑management skills.
• Energetic and able to work in a fast‑paced environment.
• Detail‑oriented and able to work independently and with a team.
• Shows initiative, including anticipating guest or operational needs.
• Willing to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

• High School diploma or equivalent experience required.
• 6 months + of experience in a related position.

• Career development & training
• Paid time off
• Travel & hotel discounts
• 401(k) with company match
• Bonus potential
• And more!

Satisfactory criminal background screening required. Valid driver’s license and safe driving record may be required.

The employee is required to stand for the entire shift, balance, reach, push, pull, lift, grasp, feel, talk, hear, see, smell, taste and perform repetitive motions that require manual dexterity. Ability to lift up to 50 pounds may be required. The position is primarily indoors and may subject the employee to high or cold temperatures from machinery and moderate noise level.

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law.

Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees.

Join us in elevating hotel operations and maximizing profitability.

To learn more about our growing company, please visit