Supervisor, Care Management HDVCH & Women's Health

Overview

Job Summary:

Supervises assigned care management staff. Plans, organizes, and supervises all assigned clinical and program services. Ensures appropriate clinical supervision and case consultation for clinical staff including overseeing and supporting professional staff development. Supervises within established clinical quality standards and quality management plan protocols. Evaluates staff competencies and identifies training needs.

• Supervises the activities of assigned professional and support staff who are engaged in planning and prioritizing care for individuals and population of patients, focusing on strategies that will promote optimal health within populations. Supervises office operations assuring adequate levels of support for quality clinical care. Monitors clinical activity, staff productivity, and the efficiency and effectiveness of the services provided. Communicates & holds staff accountable to new policies/procedures.
  
  Prepares, maintains, and submits reports as required. Maintains files and records.
• Maintains professional relationship with providers when cases require referral for specialized treatment or to another level of care. Reports problems with providers to provider relations or management staff. Assures clinical staff compliance with credentialing requirements, and monitors utilization and referral patterns, clinical case loads and program needs.
• Anticipates customer needs and supervises the provision of services to all customers, including patients, physicians, hospital departments, and staff. Coordinates requests for services, information, records, and data on a timely basis. Researches and resolves problems.

• Required Bachelor's Degree or equivalent in nursing, social work, or health care related field
• Preferred Master's Degree except required in Behavioral Health
• 1 year of relevant experience Skills, knowledge, abilities typically gained through 1+ year of related experience Required
• 5 years of relevant experience full time clinical Required
• 1 year of relevant experience of clinical supervision and administrative management responsibility or equivalent Required
• 1 year of relevant experience in field of practice of clinical social work, professional nursing practice or community service work Required
• LIC-Registered Nurse (RN) -  State of Michigan required Or
• LIC-Master Social Worker (MSW-Master) -  State of Michigan required
• CRT-Case Manager, Certified (CCM) - CCMC Commission for Case Manager Certification preferred
• CRT-Basic Life Support (BLS) - AHA American Heart Association preferred Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross preferred
• LIC-Driver's License -  State of Michigan Caring Circle Hospice Upon Hire required

• Pallet to Waist (6" from floor) > 5 lbs:
  Seldom up to 10 lbs
• Waist to Waist > 5 lbs:
  Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs:
  Seldom up to 10 lbs
• Waist to Overhead > 5 lbs:
  Seldom up to 5 lbs
• Bilateral Carry > 5 lbs:
  Seldom up to 10 lbs
• Unilateral Carry > 5 lbs:
  Seldom up to 5 lbs
• Pushing Force > 5 lbs:
  Seldom up to 20 lbs
• Pulling Force > 5 lbs:
  Seldom up to 15 lbs
• Sitting:
  Frequently
• Standing:
  Occasionally
• Walking:
  Occasionally
• Forward Bend - Standing:
  Seldom
• Forward Bend - Sitting:
  Seldom
• Trunk Rotation - Standing:
  Seldom
• Trunk Rotation - Sitting:
  Seldom
• Squat:
  Seldom
• Supine Lying:
  Seldom
• Stair Climbing:
  Seldom
• Crawling / Kneeling:
  Seldom
• Driving:
  Seldom
• Reach - Above Shoulder:
  Seldom
• Reach - at Shoulder or Below:
  Seldom
• Handling:
  Occasionally
• Forceful Grip > 5 lbs :
  Seldom
• Forceful Pinch > 2 lbs:
  Seldom
• Finger/Hand Dexterity:
  Frequently
• Visual Acuity ¹ [None = No;
  Seldom = Yes]:
  Seldom

• How Corewell Health cares for you:
  Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by…