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Scheduling Coordinator

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: The Cancer & Hematology Centers
Full Time position
Listed on 2026-02-03
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below

Our Mission

At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs.

In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology‑certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope.

Why Join Us?

We are looking for talented and high‑motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Position Overview

The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with the clinic team.

Desired/Required Qualifications
  • High School Diploma or equivalent
  • Required to successfully complete orientation program
Preferred Experience
  • One year experience in an outpatient physician practice or healthcare setting
Primary Duties and Responsibilities
  • Perform administrative responsibilities including, but not limited to, scheduling routine follow‑up and treatment appointments, managing external referrals and consults, handling no‑shows, answering phone calls, and rescheduling patients on bump lists.
  • Assume day‑to‑day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
  • Communicate with patients and visitors in a caring and respectful manner. Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
  • Utilize and maintain patient electronic medical record.
  • Assist with ongoing quality improvement to provide efficient, cost‑effective care.
  • Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
  • All other duties as assigned.
Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Administrative
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