Program Coordination MIHP and Strong Beginnings

Program Coordination MIHP and Strong Beginnings

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Overview of Position:

The Program Coordinator is responsible for overseeing the provision of professional, quality services within the MIHP and Strong Beginnings Programs. This position supports program requirements, including the supervision of MIHP and Strong Beginnings staff.

Must adhere to organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position and program. Must represent the organization’s Mission in all actions and communications.

• Understand and adhere to program requirements pertinent to the Maternal Infant Health Program and Strong Beginnings Program
• Carry a client caseload
• Demonstrate leadership skills that foster a culture of mentoring staff
• Model key values in the community and to staff in a way that supports Cherry Health’s mission
• Educate and empower staff to be adept at meeting program and client needs
• Evaluate competencies and address performance issues consistently, promptly, and appropriately
• Plan and facilitate team and individual supervision meetings to communicate updates to staff
• Review and analyze program data to improve service utilization and submit required reports
• Promote practices consistent with state and federal laws and regulations
• Participate in ensuring that policies and standards are carried out and adhered to
• Ability to travel to other sites or for client visits is required
• Other duties as assigned

• Excellent verbal and written communication skills, organizational skills, computer skills and judgment/problem solving skills
• Ability to manage time efficiently
• Possess knowledge of program services, client needs and management techniques
• Ability to work with limited supervision and to accept and utilize criticism where given
• Working knowledge and awareness of state and federal requirements and codes governing treatment
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
• Demonstrated supervisory experience
• Ability to develop and maintain relationships and motivate a team
• Ability to exercise good judgment in appraising situations and making decisions

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

• Social Work license or Registered Nurse license in the state of Michigan
• Basic Life Support/CPR training according to requirements of license and/or certification
• Bachelor’s Degree in clinical or business-related field is preferred

Three to five years of supervisory or management experience in a medical or behavioral health clinic or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. Experience supervising staff is preferred.

Possible exposure to patients/clients with illnesses and/or infections. Frequent telephone and computer use, requiring manual dexterity for writing and computer use. Sitting, standing, or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting to 50 pounds. Use of Personal Protective Equipment (PPE) as required.

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, and is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay.

We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re‑entry services, school-based health centers and more.

Cherry Health improves the health and wellness of individuals by providing comprehensive primary…