Payment Processing Specialist

About Us

Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast‑growing, dynamic law firm specializing in creditors’ rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast‑paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology‑driven workplace.

Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:

• Hard Work
• Teamwork
• Performance

We are seeking a skilled Payment Processing Specialist to join our team and play a key role in maintaining our firm's financial integrity. This position is responsible for the efficient and accurate processing of various payment types while ensuring timely reconciliation and compliance with financial procedures. The successful candidate will collaborate across departments, providing valuable insights to enhance operational efficiencies within the accounting team.

To excel in this role, strong attention to detail and accuracy is essential. The ideal candidate will thrive in a fast‑paced environment, managing multiple responsibilities independently while working collaboratively within a team. Proficiency in Microsoft Excel, demonstrated 10‑key accuracy, and the ability to learn new software quickly are key qualifications. Strong problem‑solving and analytical skills will be critical in navigating complex financial tasks and challenges.

• Post, deposit, and reconcile mailed‑in payments.
• Prepare and print Direct Checks.
• Upload and properly post credit‑card and ACH payments.
• Research unidentified file payments and handle unposted consumer payments.
• Review and post Non‑Sufficient Funds (NSF) payments.
• Support the team by completing miscellaneous projects and tasks as assigned.

• Strong attention to detail with a focus on accuracy.
• Ability to work independently while effectively collaborating within a team environment.
• Thrive in a fast‑paced setting, managing multiple tasks efficiently.
• Proficient in Microsoft Excel and capable of learning new software quickly.
• Demonstrated 10‑key proficiency with high speed and accuracy.
• Highly organized, with excellent time management skills.
• Strong problem‑solving and analytical abilities to tackle complex tasks and challenges.

At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:

• Competitive compensation
• Health, dental, and vision benefits after 90 days
• 401(k) retirement plan after 6 months of service
• Paid holidays and generous time off
• Firm provided life and disability insurance
• Employee Assistance Program to help navigate life’s challenges