Teller, Finance & Banking

Description Bloom Credit Union is looking for an enthusiastic individual to join our team as a Teller in Grand Rapids. Our Tellers provide members with professional and confidential service while handling their transactions by phone, in person, or by mail.

• Positive team player mindset.
• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Excellent written and oral communication skills.
• Effective organizational skills and attention to detail.
• Able to pass a background check.
• Available Monday‑Friday, occasional Saturdays.

• Balance your checks and cash drawer daily and report discrepancies.
• Greet and welcome members politely and efficiently, providing accurate transactions.
• Manage time efficiently and take initiative within the branch; seek opportunities to develop knowledge.
• Demonstrate flexibility and a positive attitude in complex situations.
• Cash share drafts/checks and process withdrawals; pay out money after verifying signatures and balances.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures for robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understand all policies, procedures, and compliance issues, including BSA/AML and OFAC.

• Competitive salary
• Free benefit package (healthcare, dental, vision, life, STD & LTD)
• Health Savings Account plus company contributions
• 401K plus up to 9% company contributions
• Paid time off (10 holidays, PTO, birthday day & volunteer time)
• Education reimbursement
• Annual merit raises
• Employee Assistance Program

Your Future Approximately half of our current team members have advanced through promotions or transfers within the Credit Union. We make it a priority to promote internal candidates whenever feasible, taking your professional goals into careful consideration. Join us and embark on a journey towards personal growth, where you’ll have the opportunity to develop new skills, expand your knowledge, and accomplish goals that enhance both your professional career and personal life.

Who We Are Bloom Credit Union is a division of WMCU. WMCU is a not‑for‑profit financial cooperative that proudly serves members at 11 locations across West Michigan. We are a local member owned and operated credit union that strives to meet our members where they are at, help them grow financially and celebrate their successes. With a passion for community involvement, we are committed to supporting the communities our members and team members call home.

WMCU is an Equal Employment Opportunity (EEO) employer, ensuring fair and unbiased employment practices.