Professional Technical Support Controls Engineer
Listed on 2026-01-12
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Engineering
Systems Engineer, Electrical Engineering
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
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Global Opportunities
Learn More Here:
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $104,686-$133,100 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks andQualifications:
Provide technical support for semi‑complex systems that integrate both hardware and software components, ensuring reliable and efficient system performance. Assist in the evaluation and specification of materials, perform schematic‑level troubleshooting, and ensure appropriate follow-up to resolve technical issues. Contribute to continuous improvement initiatives by recommending strategies to enhance productivity, reduce operational costs, and increase customer satisfaction. Deliver expert‑level troubleshooting support to Dematic customers, addressing technical issues and ensuring timely resolution to maintain high service standards.
Requires a bachelor's degree in electrical engineering, mechatronics engineering, mechanical engineering or related field and 3 years' experience as a Technical Support Engineer, Controls Engineer, Commissioning Engineer, Automation Technician or related occupation. Also requires 2 years of experience with industrial automation and control systems; product engagement and electrical troubleshooting; troubleshooting control systems and controls hardware; commissioning crossbelt sortation systems; and using Allen‑Bradley Logix PLC, Siemens, C++, QNX, Databases, and Modicon PLC platforms.
Up to 30% domestic and international travel to various unanticipated customer sites. Telecommuting permitted from anywhere in the U.S. Dematic Corp. Headquarters in Grand Rapids, MI. Apply at
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