Cloud Engineer

Position:
Cloud Engineer

Location:

Grand Rapids, MI

Job

# of Openings: 1

We're only considering direct candidates at this time; third-party recruiters and C2C arrangements cannot be accommodated.

As a Cloud Engineer, you are a key member of the Infrastructure Development and Optimization team, which provides support for server, database, network, and storage solutions. In this role, you will be responsible for delivering quality technical solutions to clients, as you continue to build your technical skillset in multiple domains. As an established performer of the practice, you will also be responsible for providing guidance to Associate Cloud Engineers.

Thinking ahead, seeing beyond, and building together. Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech – believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity.

Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.

With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different – for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.

• Take ownership of tasks within your skillset.
• Work to deliver tasks within the assigned timeframe and proactively seek new work within projects (may require supervision on work).
• Investigate root causes of incidents, implement solutions, and document resolution steps for future reference.
• Provide detailed and accurate information and often own the task of providing documentation on work performed that can be used by others.
• Proactively provide any updates to task progress, risks, and roadblocks prior to Project or Standup Meetings.

• Assist in the design and implementation of cloud infrastructure solutions, including servers, networks, storage, and virtualization platforms.
• Monitor cloud system performance, analyze trends, and identify opportunities for optimization and efficiency improvements.
• Implement performance tuning measures to enhance system reliability, scalability, and responsiveness.
• Implement and maintain security controls, policies, and procedures to protect client infrastructure and data.
• Conduct security assessments, audits, and risk assessments, and recommend remediation measures to address vulnerabilities and compliance gaps.
• Contribute towards best practices within your SME skillsets.
• Serve as a subject matter expert in troubleshooting complex infrastructure issues, providing guidance and mentorship to junior engineers.
• May occasionally be involved in engagement development as a career growth opportunity.
• May be expected to achieve certifications in your area of skillset for Vervint certification needs (partner level required). Working to achieve mastery in multiple skillsets.

• Stay abreast of industry trends, emerging technologies, and best practices in infrastructure management.
• Identify opportunities for innovation, process improvement, and automation to drive operational excellence and enhance service delivery.

• Communicate technical concepts and solutions effectively, manage client expectations, and address concerns in a timely and professional manner.
• Build and maintain strong relationships with clients, serving as a trusted advisor on infrastructure matters.

• Demonstrated ability to perform tasks with general guidance, performing tasks that are generally laid out and…