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Customer Solutions Lead – Adoption & Onboarding

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Medium
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A leading B2B social media platform is seeking an experienced Customer Solutions Manager in Grand Rapids. This role involves leading customer onboarding and driving product adoption through consultative training. Successful candidates will have 2-6 years of experience in customer consultation roles, exceptional communication skills, and a data-driven approach. The position offers professional growth opportunities, a flexible hybrid work environment, and additional perks such as private healthcare and a monthly allowance.
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