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Seasonal Admissions & Membership Team Member

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: John Ball Zoo
Part Time, Seasonal/Temporary position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Recreation & Leisure
Salary/Wage Range or Industry Benchmark: 12 USD Hourly USD 12.00 HOUR
Job Description & How to Apply Below

Job Summary

If you are naturally a people-person and detail-oriented, you may have a future as a Seasonal Admission & Membership Team Member. Being the first impression for every guest and member, this role is responsible for greeting guests at our entry gates, selling daily admissions and yearly memberships, and providing information to ensure an enjoyable start to each visit. Team members support the admission of over 750,000 guests and members, and are expected to deliver friendly, professional, and memorable guest experiences.

Pay

Rate

Starting at $12.00 / Hour under 18.
Starting $13.75 / Hour over 18.

What’s in it for you?
  • Zoo Membership – during employment ($135 Value)
  • Free Bus Passes
  • Scholarship Opportunities
  • Free Lunches
  • Incentive Opportunities for Close Encounters and Behind-The-Scenes Tours
    • Penguin feeding, Brown Bear encounter and more!
  • Tickets to Special Events
    • Lanterns Festival, Locked Zoo, and More!
  • Reward-Based Incentives
    • Free food, discounts at the retail store, zip line, ropes course, and camel rides!
  • Flexible Scheduling (Student & Retiree Friendly)
  • Personal & Professional Development Opportunities
    • Career development, training, professional references & assistance
  • Easy Application!
What We Require
  • Must be 16+ to apply.
  • Must be able to work 20 hours per week.
  • Must be available to work weekends and evenings as needed.
  • The ability to multi-task and provide great guest service in a fast-paced environment.
  • Flexibility to provide assistance as needed to other venues as directed by leadership.
  • Perform other miscellaneous tasks in support of Zoo operations and guest satisfaction.

John Ball Zoo is a drug-free workplace under federal regulations. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.

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