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SaaS Support Specialist — Hybrid Perks
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-01-23
Listing for:
Ludus
Full Time
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A SaaS company is looking for a Software Support Specialist in Grand Rapids, Michigan. The role involves providing exceptional customer support via chat, email, and phone while helping customers navigate the platform. We seek individuals with a strong background in SaaS customer service and excellent communication skills. The ideal candidate will thrive in a hybrid environment, responding promptly to inquiries and resolving issues efficiently.
This position offers competitive pay starting at $25/hr and attractive benefits including health insurance and flexible vacation time.
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