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Bilingual

Bilingual Dispute Specialist — English & Spanish

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below
A leading bank is seeking a Bilingual Dispute Intake Analyst in Grand Rapids, Michigan. This role involves managing customer disputes using English and Spanish, ensuring compliance with banking regulations while providing top-tier customer service. The candidate will be responsible for filing accurate dispute claims, maintaining detailed records of interactions, and executing risk assessments to enhance customer experience. Ideal candidates possess strong analytical skills and previous experience in a related field, along with a commitment to problem resolution and customer satisfaction.
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