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Customer Service Rep

Guest Experience Associate - Front Desk

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Drury Hotels
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Grand Rapids is seeking front desk associates to deliver outstanding service to guests. You will be the first point of contact, ensuring a positive experience through various tasks, including check-in/out, cash handling, and assisting with food service. A strong commitment to customer service and a friendly demeanor are essential for success in this role. Flexible scheduling and excellent career growth opportunities will be offered.
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Position Requirements
10+ Years work experience
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