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HelpDesk/Support Technical Support Client Relationship Manager Customer Success Mgr./ CSM

Client Success & Support Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Crowe
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 57100 - 121100 USD Yearly USD 57100.00 121100.00 YEAR
Job Description & How to Apply Below
A leading consulting firm in Grand Rapids seeks a Customer Care Representative to enhance client satisfaction and retention. You'll be the primary contact for clients, supporting them from initial inquiry through ongoing service. Responsibilities include answering client questions, managing accounts, and providing technical support. The successful candidate will have a Bachelor's degree and 2-4 years of customer support experience, with strong communication and problem-solving skills.

This role offers a competitive salary range of $57,100 - $121,100 annually as well as opportunities for career growth.
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