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Customer Success Mgr./ CSM Technical Support

Solutions Manager: Customer Success & Adoption Lead

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Medium
Full Time position
Listed on 2025-12-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading B2B social media firm is seeking an experienced Solutions Manager in Grand Rapids, MI to join their Customer Success team. In this role, you will lead customer onboarding, drive product adoption, and enhance customer engagement through effective communication and support. Ideal candidates have 2-6 years in related fields with strong skills in project management and data analysis. The position offers a flexible hybrid work arrangement, comprehensive benefits including private healthcare, and a supportive team environment.
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