Strategic Account Manager

At One
80 Intermediaries
, we believe our clients deserve more than just service, they deserve a partner. That’s why we’re looking for a Strategic Account Manager (SAM) who can deliver high-impact client experiences, drive sustainable growth, and become a trusted extension of our team. If you're a strategic thinker with a passion for relationship management and a knack for uncovering new opportunities, we invite you to bring your expertise to a dynamic, client-focused environment where your contributions truly matter.

As a Strategic Account Manager
, you will play a key role in driving growth and customer retention strategy. Acting as a vital bridge between our internal teams and dealer clients, you will ensure that every client receives exceptional service while identifying opportunities for expansion and optimization.

• Collaborates with Sales and Business Management to ensure client performance goals are met.
• Oversees new client onboarding, ensuring alignment on service requirements, pricing, and communication.
• Introduces new services and leads regular client business reviews. Addresses and resolves client concerns and inquiries.
• Serves as the primary liaison between clients and internal teams for escalations or service level agreement (SLA) issues.
• Fosters cross-functional communication between departments such as Customer Service, Sales, IT, Finance, and Operations.
• Develops a strong understanding of assigned accounts, including their channels, strategies, key projects, and business plans.
• Occasionally travels to client sites or industry trade shows.

• Bachelor’s degree in Sales and Marketing, Business Administration or related field or equivalent course training.
• 2–5 years of experience in Marketing, Business, or Sales.
• Proficient in Microsoft Office applications
• Highly motivated self-starter with the ability to work independently.
• Strong ability to clearly articulate ideas both verbally and in writing.

One
80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One
80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One
80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One
80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One
80 Intermediaries earned the Great Place To Work® Certification™ for the second consecutive year.

One
80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One
80 Intermediaries by visiting our careers page:

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80's California Job Applicant Privacy Notice .