Associate Account Manager

Overview

Associate Account Manager - Commercial Lines. At HUB International, we are a team of entrepreneurs who empower clients by protecting businesses and individuals in local communities. We help businesses evaluate risks and develop tailored solutions. We empower our employees with resources in technology and industry expertise while maintaining the local flavor of our offices and regional cultures. HUB International is one of the largest global insurance and employee benefits brokers, with over 20,000 employees in over 600 offices across North America.

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package helps you manage your health, wellness, and financial future. We foster learning, support your endeavors, and encourage growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!

• Medical, Dental, and Vision (PPO, HMO, and HSA)
• Comprehensive Wellness Program
• 401(k) Retirement Plan
• Life and Disability Plans
• Vacation, Holiday, Sick, and Personal Time Off
• Pet Insurance
• Comprehensive Onboarding Program
• Continuing Education / Personal Development Programs
• Flexible Work Arrangements
• Employee Engagement Events
• Dress for Your Day Dress-Code
• Service Awards

The Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned.

• Coordinate the servicing of assigned accounts with the Account Manager
• Enter data as required by insurance company automation systems
• Provide support to the Account Manager on pre-renewal processes
• Handle correspondence and the clerical processing of accounts including applications and computer input of each account
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company
• Prepare invoices, transmittals, , certificates of insurance, binders, and cancellation forms as required
• Review and process change requests in the agency management system
• Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to clients
• Maintain an accurate suspense system on all items that require a response
• Responsible for scanning/electronic filing of communications and documents
• Input/maintain data on account management system and ancillary systems as required
• Other responsibilities as assigned by Account Manager

• Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.
• Ownership – Responsible to each other, our clients, and our goals.
• Teamwork – Together we attain greater success.
• Sincerity – Giving and receiving direct and caring communication

• 2 years of insurance background or work in a professional office environment
• Intermediate skill level with Microsoft Office Products (Outlook, Word, Excel, etc.)
• Ability to organize large volumes of information and set priorities
• Aptitude for details with consistency in follow-up
• Ability & desire to take ownership of role expectations with accountability to internal and external clients
• Intermediate insurance knowledge with proven ability to apply same to your daily work
• Strong verbal and written communication skills

Account Management & Service

Required Travel:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran s status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRe This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.