Director of Inside Sales
Listed on 2026-01-24
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Business
Business Management, Business Development, Business Analyst, Business Administration
Overview
Hex Armor® is a leader in developing advanced PPE solutions for hands, eyes, and body. We believe safety is essential and partner with customers to deliver innovative PPE that combines protection with dexterity in cut, puncture, needle, and abrasion resistance.
Job Title and ReportingThe Director of Inside Sales will report to the Vice President of Global Sales and lead the Account Executive Team to develop new business, grow existing business, and support customer relationships. The role manages 4 direct reports (Inside Sales Managers) and ~30 indirect reports (Account Executives). The ideal candidate has a track record of building high-performing inside sales teams in a growing organization and will develop knowledge of Hex Armor products, applications, and served industries.
Proficiency in and competence in Excel, PowerPoint, Word, and other tools are required.
Onsite at Hex Armor Corporate Headquarters in Grand Rapids, Michigan (640 Leffingwell Ave. NE Grand Rapids, MI).
Job Responsibilities- Manage, motivate, and lead a team of Account Executives and Inside Sales Managers to achieve sales goals.
- Review metrics to identify challenges/opportunities and celebrate successes.
- Optimize and monitor department metrics and KPIs with accurate and timely reporting to senior management.
- Play a critical role in recruiting, interviewing, and hiring Account Executives and Inside Sales Managers.
- Utilize company sales tools and evaluate regularly to maximize use and effectiveness.
- Maximize employee efficiency and develop weekly, monthly, and quarterly targets and expectations.
- Collaborate with the Sales Trainer and Regional Sales Directors to define, plan, and meet joint sales targets with other departments.
- Provide sales and product training and performance coaching to the team and individuals.
- Assist in onboarding new department members and new to sales.
- Evaluate and improve inside sales processes by applying best practices and evolving as needed.
- Attend career fairs, networking events, and help build university relations to recruit top talent for summer intern programs and entry-level sales roles.
- Occasional participation in regional or national industry trade shows.
- Sales certification or training preferred.
- 5-10 years of sales experience required.
- 5+ years of managing and leading sales teams.
- Proven track record of success in a high-energy, results-driven sales culture.
- Excellent organizational skills.
- Business orientation with experience managing to revenue and efficiency targets.
- Data-oriented and metrics-focused mindset.
- Ability to work in a fast-paced, high-performance environment.
- Previous experience with a CRM system, preferably
- Base salary plus annual performance bonus.
- Full Medical, Dental, and Vision Insurance
- 401k Match
- Paid Time Off and Holiday vacation
- Opportunity to contribute to safety with Hex Armor products
Please note that recruitment efforts may begin after the holiday season, and responses may be delayed. Hex Armor is an Equal Opportunity Employer and prohibits discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. We are committed to diversity and inclusion and to maintaining a welcoming and impartial workplace.
If you require a reasonable accommodation during the application or interview process, please let us know.
Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check.
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