Automotive Mobile Service Technician - Grand Rapids, Michigan

Automotive Mobile Service Technician

Are you a technician interested in a tiered pay plan, longevity bonus program, on‑the‑job training, and so much more? If so, this opportunity is for you! We welcome technicians, trainees, and apprentices to join the highest‑paying dealership in the state.

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards in a mobile environment.

• Competitive compensation based on experience and certifications (state and/or ASE)
• Technician tiered pay plan – pay rate increases based on flagged hours
• Technician longevity bonus program
• Monthly technician hours turned contest
• Employee referral program
• Employee discounts on sales and service
• Benefits package (medical, dental, vision, employer‑paid life/AD&D, employee assistance program, pet insurance)
• Voluntary benefits (flex spending account, life/AD&D, short‑term and long‑term disability, critical illness, accident insurance, legal & identity theft protection)
• 401(k) and employer match
• Holiday savings program with employer match
• Paid time off
• Holiday pay

• Devote yourself to ensuring customer satisfaction
• Determine management, production, and quality requirements by asking questions and listening
• Follow lawful directions from supervisors
• Understand and follow work rules and procedures
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non‑disclosure and confidentiality policies and agreements
• Work evenings, weekends, and holidays as required
• Valid driver’s license and satisfactory motor vehicle report (MVR) required

• Ability to read and comprehend instructions and information
• Professional personal appearance
• Excellent communication skills
• Ability to meet company production and quality standards
• High school diploma or GED
• Michigan mechanic certification

• Perform work as outlined on repair orders in a mobile atmosphere
• Communicate with the parts department to obtain needed parts
• Tag and save parts, turn in parts if the job is under warranty or as requested by the customer
• Document work performed
• Quality‑check work performed
• Attend training classes
• Keep abreast of factory technical bulletins
• Ensure that customers’ vehicles are kept clean
• Administer safety and housekeeping policies and procedures
• Understand and follow federal, state, and local regulations governing service repair work

• Occasionally climb or balance; stoop, kneel, crouch, or crawl
• Occasionally walk, sit, and talk or hear
• Frequently lift and/or move up to 25 pounds, occasionally up to 100 pounds

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award‑winning and nationally‑recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations. The group employs nearly 2,500 individuals. Its mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.

LaFontaine represents the following brands:
Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, Kia, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

Our mission:
To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our core values:
Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.