Executive Assistant

The Opportunity

The Executive Assistant will provide executive level professional support to the CEO and President of a private family office.

At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match of up to 7.5%.
• Grab and Go Deli/Market with employer‑provided account credit of $650/year.
• Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
• Fun culinary experiences and connecting with co‑workers at monthly catered lunches, free of charge to employees.
• Employer paid parking in the heart of downtown Grand Rapids.
• Education and training reimbursement programs.
• Discounted memberships to MVP Sportsplex.

• Primary calendaring responsibilities for the CEO and President, including scheduling appointments and proactively managing Outlook calendars, working closely to keep them and the Chief of Staff well informed of upcoming commitments and responsibilities.
• Ensure the CEO and President are both set up for success every day, prepping daily folders with meeting materials.
• Maintain CRM and update electronic contacts.
• Keep all incoming emails organized and filed in proper email folders as assigned, ensuring follow‑up as necessary.
• Perform a variety of elevated executive assistant functions, including drafting letters and memoranda from rough notes or general instruction, composing original correspondence, reviewing, editing, and/or sending correspondence on behalf of executives.
• Research, compile, and edit documents; create/edit presentations & other material/documents as needed.
• Manage multiple priorities and deadlines with exemplary follow‑through and confidentiality.
• Exhibit foresight and initiative in recognizing potential problems, needs, and/or inefficiencies and proactively develop and propose solutions.
• In partnership with the Chief of Staff, lead the executive office team in creating technology improvements, as well as streamlining process improvements wherever possible.
• Assist with applicable applications and/or CRM management for client correspondence and create/maintain client files.
• Hall all organization and logistics for travel and in coordination with other executives and their assistants.
• Coordinate guest attendance by assisting in securing and confirming table placements for corporate‑sponsored events.
• Collaborate on special projects as assigned, including those that may involve the highest level of discretion and confidentiality.
• Operate with a “no surprises” mentality, collaborating with the team to ensure seamless communication across the support team.
• May serve as Notary Public.

• Bachelor’s degree or equivalent work experience.
• Minimum of 5‑7 years’ work experience in a complex professional services environment required.
• Leads with a servant heart; demonstrates top‑level customer service through a ‘no task is too small’ approach. Ability to handle multiple priorities and deadlines with exceptional attention to detail, organization, confidentiality, and follow‑through.
• Must be flexible to work an irregular schedule, including evenings, as needed.
• Excellent organization skills with ability to initiate, prioritize, follow‑through on projects, work independently, and be self‑directed.
• Excellent verbal and written communications skills, including editing and creating original professional content.
• Personal demeanor and presentation that is professional, credible, mature, courteous, and gracious. Polished yet personal approach and style.
• Exercise judgment to determine which matters to handle independently, which require executive input, and prioritize executive requests accordingly.
• Proficiency in Microsoft Word, Excel, Power Point, Outlook, and Internet research.
• Must be highly attentive to detail and possess strong analytical capabilities.
• Experience arranging sophisticated travel (domestic and international) required.
• Ability to interface effectively with all levels of executives, Family members, co‑workers, consultants, and high‑profile community leaders in a highly professional manner with the highest level of confidentiality exercised at all times.