Receptionist, Bilingual Spanish

Overview

The GEO Group, Inc. is hiring a Receptionist, Bilingual Spanish to provide front‑desk support in Grand Rapids, MI. This full‑time, entry‑level position offers a competitive salary of $60,000–$75,000 and a comprehensive benefits package.

• Greets and communicates with program participants, visitors, and agency personnel.
• Ensures participants are properly checked in for office visits.
• Answers the phone and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

• High School Diploma or GED.
• At least two (2) years of work experience in a similar position, including experience working with multi‑cultural contacts preferred.
• Ability to pass a federal background check and obtain a suitability determination.
• United States citizenship required.
• Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
• Bilingual Spanish required.
• Good computer skills and effective communication skills with internal and external contacts.
• Good interpersonal skills, sound judgment, and the ability to maintain self‑control in stressful situations.
• Good organizational skills, attention to detail, and working knowledge of Microsoft Word, Excel and Outlook.

Competitive compensation package includes health, dental and vision coverage, 401(k) retirement plan, paid time off, tuition reimbursement, Employee Assistance Program (EAP) and other company benefits.

The GEO Group, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.