Shift supervisor, Restaurant​/Food Service

Overview

Join to apply for the Shift Supervisor role at Genghis Grill
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This range is provided by Genghis Grill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $20.00/hr

At Genghis Grill, we want you to succeed! We offer expert training and competitive wages. Tips are paid daily, flexible work schedules, a diverse work environment, 401K, and free teammate meals & discounts. Opportunities for advancement and career growth within. Health insurance benefits are available for full-time teammates.

The Shift Supervisor is a critical member of the operations team. You would be responsible for the overall shift operation of the restaurant. Key areas include team performance, increasing sales and profitability, effective cost controls, training and development, and retention of employees. The Shift Supervisor works actively to ensure the restaurant meets financial and operating goals.

• Promotes the company's mission, vision, and values.
• Runs and manages shifts effectively with a focus on assigned area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies.
• Effectively leads, develops, and motivates the team.
• Delivers a quality product and experience based on brand standards and operating procedures.
• Conducts effective pre-shift meetings during every shift.
• Enforces company human resources policies in all aspects of the manager and teammate experience.
• Enforces all food safety policies and procedures to ensure compliance with laws and guidelines set forth by the FDA and Health Department.

• Strong leadership skills to train, coach, develop and motivate others.
• Able to make critical decisions.
• Excellent communication skills including writing, speaking, and public speaking.
• Exceptional organizational and operational skills.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
• Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.

• Ability to speak clearly and listen attentively to employees and guests.
• Ability to read and write to facilitate communication.
• Ability to stand and move for up to four hours in length.
• Ability to lift and/or move up to 50 pounds.
• The workplace may frequently expose the team member to heat/cold and odors.

• Must be at least 21 years of age.
• Extensive background (5+ years) in high-volume full-service restaurant food operations.
• Valid Serv Safe certification.
• Detailed knowledge of county, state, and federal health codes.
• Knowledge of basic employment laws and regulations.
• Some knowledge of the Spanish language is a plus.
• Minimum high school education; college degree preferred.

Must be able to speak clearly and listen attentively to coworkers and managers. Must be able to engage in two-way conversation with customers on the floor. Must be able to read and follow verbal instructions and implement them. Must understand and adhere to service standards.

Senior levels and terms shown in the original listing have been retained for context where applicable.