Clerk, Quality Control 2nd Shift

Position Summary

Under general supervision of a manager, a Quality Control (QC) Clerk in warehouse operations performs checks or audits of production work performed in the Hospital, Manufacturing, Rx/Retail and Controls Substance Departments as well as the Sort/Shipping Departments/PID using a variety of methods and processes.

• Maintain a clear understanding of all standard operating procedures and related responsibilities within the QC Department
• Perform quality checks and fulfill collected/submitted QC labeled iTag products
• Perform quality checks of randomly selected totes, boxes and pallets of processed products to confirm accuracy
• Utilizing the QC program in Informix, individually scan each iTag, checking, documenting and correcting for errors
• Effectively manage daily QC Error Sheets
• Effectively document and report all errors to the QC manager and the supervisor of the area
• Meet daily QC productivity numbers
• Have a good understanding of SOPs of the assigned department/PID
• Maintain professionalism at all times
• Escalate significant events (e.g., Diversion, Adverse Events, Informix slow down, etc.)
• Follow all safety and security rules
• Keeps work area clean and organized

• Performs other duties as assigned
• Complies with all policies and standards

• High School diploma (or its equivalent) required
• 1-3 years related work experience in a warehouse or production job, preferably within the company; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position required
• Legally authorized to work in the U.S.
• Proficient in math; able to accurately enter numeric data using a 10-keypad
• Ability to work independently as well as in a team environment; must possess good interpersonal skills
• Able to follow standard operation and safety procedures
• Strong ability to communicate verbally and in writing in a timely and professional manner
• Proven detail orientation and organizational skills
• Able to work under time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed
• Able to work in an environment that is not climate controlled
• Able to handle hazardous waste materials with appropriate safety measures

• Use Hands to Handle Objects - Regularly
• Reach with Hands or Arms - Regularly
• Talk or Hear and Read Instructions - Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
• View Items at a Close Range - Regularly

Rarely:
Job requires this activity up to 25% of the time

Occasionally:
Job requires this activity between 25% - 50% of the time

Frequently:
Job requires this activity between 50% - 75% of the time

Constantly:
Job requires this activity more than 75% of the time

• Personal Credibility:
  Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.
• Teamwork:
  Advanced communication skills used to lead a team.
• Adaptable:
  Arrives at a conclusion based on previous experiences and good judgment.
• Curious:
  Assesses circumstances using experience and a variety of information gathered.
• Communication:
  Contributes to strategy for their team.

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into…