Nurse Manager

Surepoint Emergency Center is committed to delivering high-quality, patient-focused care with efficiency, compassion, and integrity. As a leader in freestanding emergency services, we are proud to provide exceptional care in a safe, fast-paced, and supportive environment.

The Nurse Manager is a key nursing leader responsible for the overall management and coordination of patient care services at Surepoint Emergency Center. This role ensures a safe, compliant, and professional environment that fosters excellence in patient outcomes and supports the growth and collaboration of the interdisciplinary healthcare team. The Nurse Manager serves as a critical link between administrative strategy and clinical operations, with 24/7 accountability for nursing performance, regulatory readiness, staffing, and overall unit leadership.

• Provide 24-hour oversight of nursing operations and staff performance.
• Promote a culture of safety, shared governance, and professional development.
• Maintain regulatory compliance (Texas Department of Health, Board of Nursing, CLIA, COLA, TMB, Pharmacy Board).
• Ensure timely completion of I-9s, license/certification tracking, Med Trainer compliance, and staff performance evaluations.

• Hire, train, and onboard qualified nursing personnel.
• Monitor staffing needs, ensure adequate coverage, and maintain compliance with scope of practice standards.
• Conduct performance evaluations, implement corrective actions, and facilitate retention strategies.
• Promote a healthy work environment, team collaboration, and conflict resolution.

• Champion evidence-based practice and continuous quality improvement.
• Monitor key performance indicators, incident reporting, and patient satisfaction metrics.
• Lead root cause analysis and safety event follow-up processes.
• Maintain preparedness for surveys, emergencies, and disaster scenarios.
• Create, analyze, and manage department budgets, including capital planning and forecasting.
• Understand the relationship between reimbursement, quality outcomes, and value-based care.

• Leverage health information systems and company software for reporting, task management, and data-driven decision-making.
• Lead change initiatives and improvement projects, including resource allocation, planning, and outcome measurement.

• Adhere to ethical nursing practices and promote standards consistent with the Texas Board of Nursing.
• Engage in personal and professional development through continued education and organizational participation.
• Serve as a role model and mentor to nursing staff and support professional growth across the team.

• Current, unrestricted RN license in the State of Texas.
• BSN required; MSN or leadership certification preferred.
• Minimum 3–5 years of emergency room nursing experience.
• Prior leadership or nurse management experience preferred.
• American Heart Association BLS, ACLS, and PALS certifications (must be current).
• Working knowledge of state/federal healthcare regulations, staffing models, and budgeting.

Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle, or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. When appropriate, the employee must occasionally transfer, lift and/or move patient(s). The employee must occasionally lift and or move up to 50 pounds. Employee must be able to perform CPR.

Visual Abilities: Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus.

Work Environment: While performing the duties of this job, the employee may be exposed to some hazards as described in materials safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal. Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.

Complies with company policies and procedures and local, state, and federal regulations. Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and effective caring environment which ensures self-respect, personal dignity, patient rights, and physical safety of each patient guest. Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.