Clerk, Shipping

Clerk, Shipping Position Summary

Under direct supervision, a Clerk in the Shipping or Receiving area of the warehouse is responsible for performing a variety of tasks that facilitate the physical movement of shipments into or out of the facility on behalf of a retailer or manufacturer. The Clerk position requires high attention to detail and ability to read, understand and follow standard operating procedures specific to this position.

• For a Receiving Clerk:
  • Work on the receiving dock for the facility.
  • Unload trucks by hand and with a manual pallet jack.
  • Scan the inbound boxes or packages into the system using RF equipment or a computer terminal.
  • Follow instructions for handling any discrepancies noted.
  • Always maintain a clean and orderly workstation and area.
• For a Shipping Clerk:
  • Process boxes or packages in the shipping stations that are ready to be released.
  • Physically locate and pick each box included on an invoice for ship or destroy.
  • Scan the outbox label to update the inventory database.
  • Print and attach shipping labels and log carrier tracking numbers.
  • Physically locate and pick each invoice for ship or destroy out of the database and the facility.
  • Follow instructions for handling any discrepancies noted.
  • Always maintain a clean and orderly workstation and area.

• Performs other duties as assigned.
• Complies with all policies and standards.

• High School diploma (or equivalent) required.
• 1‑3 years work experience in a warehouse or production job; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position.
• Legally authorized to work in the U.S.
• Able to follow standard operation and safety procedures.
• Able to work in an environment that is not climate controlled.
• Able to push a cart or hand truck up to 100 yards; able to use a pallet jack.
• Able to work under time pressure and meet production goals; able to work more than 8 hours per day (overtime) as needed.
• Able to handle hazardous waste materials with appropriate safety measures.

• Use hands to handle objects – regularly.
• Reach with hands or arms – regularly.
• Talk or hear and read instructions – regularly.
• Stand, kneel, or stoop and lift 20 pounds – regularly.
• View items at a close range – regularly.

Rarely: job requires this activity up to 25% of the time.

Occasionally: job requires this activity between 25% – 50% of the time.

Frequently: job requires this activity between 50% – 75% of the time.

Constantly: job requires this activity more than 75% of the time.

• Personal Credibility:
  Achieves success by developing, maintaining, and strengthening partnerships with others internally or externally.
• Teamwork:
  Advanced communication skills used to lead a team.
• Adaptable:
  Arrives at a conclusion based on previous experiences and good judgment.
• Curious:
  Assesses circumstances using experience and a variety of information gathered.
• Communication:
  Contributes to strategy for their team.

• Put clients first and consistently display a positive attitude and behavior that demonstrates an awareness and willingness to listen and respond to clients in order to meet their short‑term and long‑term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the…