Case Manager

Overview

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance.

We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

A Case Manager manages treatment services of assigned caseload including initial and ongoing coordination of care, program engagement, advocacy, behavior intervention, LOC transitions, aftercare, follow-up and discharge planning. Case Manager communicates with the Counseling and UR teams on all aspects of patient care. American Addiction Centers strives to ensure that all patients receive the most comprehensive care to address issues that may impede their recovery.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all case management requirements in accordance with designated scope, state laws, substance use treatment boards, and professional ethical guidelines.
• Maintain a patient caseload.
• Provide and document weekly coordination of care designed to improve patient adherence to treatment and follow-up care. This includes contacting provider sand collecting medical records upon admission into treatment as well as overseeing patient connection and appointments with post-treatment providers and services.
• Complete aftercare assessment, discharge plans, and required contacts according to policy timelines.
• Maintain and document communication with Business Development rep. including the provision ofongoing professional coordination with the referent, family, legal, monitoring programs, EAP, and/or employer as necessary.
• Facilitate life skills and recovery groups as assigned.
• Provide and document weekly sessions with patients that address recovery stability, adhering to prescribed treatment, active coordination of care, transition of care issues, behavior intervention, coordination of care, and discharge planning.
• Manage, address, and document patient behavioral concerns and crisis situations as needed.
• Attend weekly treatment team meetings as assigned per caseload.
• Address aftercare issues related to ongoing treatment needs, MAT, transitional housing, employment, transportation, support groups, community resources, healthcare appointments, and other support services.
• Complete and/or manage completion and timely transmission of necessary treatment documentation for FMLA, Short-Term Disability Insurance, ROI’s, and other outside agency reports as needed.
• Ensure that all documentation meets policy, licensure, accreditation, and standards for services in a timely manner following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patients.
• Understand and abide by State Department standards, facility accreditation, as well as AAC policy and procedures.
• Identify, evaluate, and address situations which may be potentially harmful to patients and report any patient or safety concerns to the assigned counselor and Clinical Director.
• Adhere to company code of ethic and maintain professional boundaries with patients at all times.
• Act in a manner that is respectful of patient rights and…