QMHP Dual Outpatient

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
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* Job Description:

** JOB DESCRIPTION

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The QMHP-Dual provides psychosocial/rehabilitative and skill services to adults with serious mental illness as well as children and adolescents with serious emotional disturbance. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.

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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

** The essential functions listed here are representative of those that must be met to successfully perform the job.
* Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.
* Complete a psychosocial assessment on each new admission.
* Formulate individual recovery plan based on assessment findings on all new admission.
* Develop measurable objectives and goals agreed upon by the individual.
* Actively assist in obtaining and modifying goals as needed.
* Document attempts to involve individual, service providers, and caregivers unless opposed by the individual) in service plan process.
* Review recovery plans every three months for children and adults or as clinically indicated.
* Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client.
* Actively engage and document on all individuals assigned to caseload.
* Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage individual to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment.
* Ensure authorization for clinical services.
* Follow-up assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team.
* Follow-up within 24-48 hours on assigned individuals who access emergency services. Report status-disposition to treatment team.
* Meet with the individual within 3 days of hospital discharge or assignment in the community.
* Provide crisis intervention. Make home visits, initiate mental illness warrants, work with police and other public servants as a needed to address crisis.
* Facilitate inpatient admission upon request of the treatment team.
* Provide individual, family, and group rehabilitation sessions. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
* Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
* Performs other duties as assigned.
** COMPETENCIES
* * The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
* Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
* Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
* Adult Competencies and C&A Competencies as outlined by HHSC for TRR requirements.
** QUALIFICATIONS

EDUCATION AND EXPERIENCE:

*** Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.
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