Technical Engineer - Pool

Technical Engineer - Pool

** Job details*
* ** General information*
* ** Entity*
* Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turbo shafts in the world and has more than 2,500 customers in 155 countries.

** Reference number*
* ** Job details*
* ** Domain*
* Programs / Customer Relations

** Job field / Job profile*
* Customer services and support - Front office

** Job title*
* Technical Engineer - Pool

*
* Employment type

*
* Permanent

** Professional category*
* Employees / Staff

** Part time / Full time*
* Full-time

** Job description*
* Summary

Responsible for coordinating, maintaining, and expediting the repair of Safran Helicopter Engines USA (Pool) assets. Work with repair centers to identify production cost reduction opportunities and with customer support to reduce the overall cost of the repair;
Responsible for evaluating the technical documents and develops solutions to optimize the overall value of the Pool inventory;
Participates in the company TAT initiatives and meets the objectives for Pool team;
Drives the customer satisfaction (internally with other departments and with operators repairing materials that will meet their needs)

Job Duties:

Technical Aspects

- Review the customer's requests in order to define the appropriate way to support them

- Assist Asset Management Specialist with customized requests to meet customer's technical criteria and budget

- Validate the level of repair, the scope of repair and the associated repair center to be considered, considering a cost optimization and an engine availability analysis. This process could involve communication with the Field Representative to review the technical documents available (FOW...)

- Coordinate the repair of Pool materials with our different Safran Repair sites and our subcontractors

- Analyze, challenge and approve the work scoped and technical reports provided by the shop, confirm the Pool Protocol is applied and drive our cost reduction objective

- Arranging scrap reviews as necessary with the shop

- Optimizing the repair cost (which could lead to an update of the work scope: repair to overhaul, overhaul to scrap...), exchanges of modules or the use of repaired parts instead of new

- By using and maintaining the internal Pool Cost Tool which supports the cost reduction initiative

- Support any projects in the company to monitor and follow the Pool costs

- Preparing the quote for CWB Pool assets

- Track and report repairs costs in order to justify the repair cost when above the objectives

- Minimize the number of work scope revisions implementing an anticipation process of decision

- Facilitate and lead meetings with Safran repair shop and any other teams to determine progress of work to meet the TAT goals

- Update the Pool database to reflect the status of the engine in our stock

- Propose additional invoices to Front Office linked to missing parts or unusual wear based on facts collected through the technical report.

- Review inventory in stock for any applicable Alert Service Bulletins.

- Update appropriately Safran IT system (CSA, OPX, TOOLS...)

- Prepare Work order if needed

- Be the focal point for technical purposes within Safran

- Back up of CWB Coordinator

Project Management

- Lead projects helping to reduce TAT or costs

- Lead initiatives to improve the efficiency within the Pool team

- Propose improvement projects

- Coordinate with the Corporate the implementation of containment related to Safran stock

** But what else? (advantages, specificities, etc.)*
* 4.0 Other:

- No supervisory or budget responsibilities; and employee would hold confidential and sensitive information and divulging information would lead to invasion of privacy; however, would cause low risk of damage to organization if an error was to occur within the position.

- This position description is not considered all-inclusive and Safran

HE USA has the authority to add or delete responsibilities and obligations as necessary to ensure customer satisfaction

** Candidate skills & requirements*
* 2.0 Requirements:

- Bachelor's degree (B.A.) from four-year college or university or minimum of 5 years of experience in aviation mechanical, engineering or technical position

- Mechanical/technical /interpersonal-Advanced
- Skills must be adapted to the unique requirements of the organization.

-…