DRUG-GEN MDSE/CLERK
Listed on 2026-03-10
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Summary
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items.
- Inform customers of Drug GM specials and recommend Drug GM items to ensure they get the products they want and need.
- Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues and illegal activity, including robbery, theft or fraud.
- Work cooperatively in a high‑paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Perform the essential functions of this position with or without reasonable accommodation.
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we serve customers in 34 stores throughout Colorado, Utah, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams together to feed the human spirit.
Benefits- Wide range of healthcare coverage including medical, dental, vision and prescription coverage.
- Flexible scheduling with paid time off, including holiday and sick pay based on eligibility and length of service.
- Employee Assistance Program and free counseling; financial tools and coaching through Goldman Sachs Ayco.
- Associate discounts on purchases, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Competitive health care and retirement benefits, paid time off, mental health resources, and opportunities to learn, grow and advance.
- Participation in a 401(k) plan and/or a Taft‑Hartley pension fund (subject to eligibility).
- Eligibility for group term life insurance, bonus opportunities, and associate discounts.
- Robust internal training and development resources.
If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
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