Regional Clinical Support Director

Overview

Nuclear Care Partners is seeking a Regional Clinical Support Director for the Western Region. The Regional Clinical Support Director provides a supportive role for the regional clinical operations team to ensure state and federal regulatory compliance and compliance with the Company’s operational policies and procedures. This position reports to the Regional Vice President of Clinical Operations. The Regional Clinical Support Director supports and creates positive environments through a personal commitment to the Company’s vision and values.

• Support the regional clinical operations team and monitor efficiency of NCP processes at the branch level.
• Provide customer service and support to assigned branches.
• Promote and nurture a management style that drives the Company’s business strategy and demonstrates leadership with a passion for people and for results.
• Collaborate with the regional vice president to create an onboarding schedule for key branch-level roles to ensure effective orientation and empower them to drive business strategies quickly.
• Provide ongoing education, training, and support to maintain standardized and consistent branch processes.
• Track and monitor NCP program efficiency, implementation, and utilization in the region.
• Support the education team in planning, developing, and conducting orientation, in-service training, on-the-job training, and other educational activities for employees so that current materials and programs are continuously provided.
• Support company culture, ensuring employees feel supported, inspired, and have growth opportunities.
• Facilitate best practices around meetings, procedures, etc.
• Support tracking metrics, accountabilities, and reports.
• Work closely with regional vice president and state leaders to monitor and address staffing needs, including travel nurses resource allocation.
• Support branch leaders with recruiting, as needed, to obtain high quality, proficient team members who function in compliance with all regulatory requirements and the company’s mission and vision.
• Attend quality management meetings to monitor trends, implement process improvements and provide education to support branch leaders in process improvement.
• Identify gaps in processes and work with regional vice president to implement changes to improve and standardized processes.
• Collaborate with scheduling supervisor and branch leadership for best practice of scheduling process and metrics at the branch level.
• Management of all processes in unattached service area states within the region.
• Monitor and track compliance reporting, identifying gaps and working with regional vice president and branch leaders for process improvement.
• Support clinical and administrative activities in the region in accordance with state and federal regulations.
• Monitor current trends impacting patient service delivery and provide recommendations to regional vice president as appropriate.
• Participate in corporate committees and projects as requested and/or approved by the regional vice president.
• Partner with the regional vice president to oversee regulatory compliance to ensure all licensures, protocols, and other required documents are current.
• Work with corporate departments to support new clinical leaders during the onboarding and orientation process.
• Plan agenda and facilitate regularly scheduled clinical meetings as assigned.
• This role requires travel for branch level support, meetings, and other duties as assigned.
• Preferred residence within the boundaries of the region.
• Maintain knowledge of key duties, responsibilities and expectations of key branch level roles, Administrator, Clinical Director, Assistant Clinical Director, Field Case Manager, Nurse Navigator, Administrative Assistant, Scheduler, and others.
• Able to support branch level processes during absence of a key branch level role (e.g., process for compliance, authorization and payroll processing).
• Perform other duties as assigned.

This position supports oversight of Branch Administrators or Directors. This is an exempt position.

Base salary of up to $100,000 annually with bonus potential. This position comes with a competitive benefits package including:
Paid time off, paid sick leave, medical, dental, vision, and 401k.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in nursing, preferred.
• Minimum of 4-6 years of progressively responsible experience in health care. Progressive leadership within Nuclear Care Partners preferred.